With society always on their mobile phones, it only makes sense that more businesses are looking towards
With the current business environment being more customer-focused and competitive than ever, companies need to amp up their
Two-way texting communication in business is catching on like wildfire. Everyware provides a personalized interaction with customers and the ability to process transactions
Picking up the phone to make plans is almost unheard of these days. Most people will send a quick text, letting the recipient know when and where to meet.
Calling a customer service number has never been an easy process. You are always put on hold and left waiting twenty minutes while slowly losing your mind
Customer expectations are changing. A recent Accenture report has found that for the past five years, approximately one-third of customers
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